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FRESH FROM OUR BLOG |
Being a "Change Agent by Default"
Office Professionals are “Change Agents by Default”. Once the strategic aspects of change (whether procedural or structural) have been checked off at the executive level and implementation delegated, management is often left with the operational realities of dealing with the repercussions. Here lies the challenge, when a process or system is changed, it doesn’t argue back or give attitude - it is the people who have been working with these old systems that either adapt early or resist change. Resisters need to be managed and re-assured as early as possible. Done effectively, the process and dynamics of change will be smoother and the desired results more sustainable in the long term. |




